Our Néolli marketplace is an online platform dedicated to the promotion and marketing of Moroccan handicrafts made by local artisans. It showcases Morocco's unique and authentic know-how.
We collaborate with Moroccan artisans from different regions of the country, each contributing their expertise in fields such as pottery, weaving and tapestry, glassware, leather goods, jewelry and much more.
We deliver anywhere in the world. Delivery costs and times vary according to destination.
Delivery times depend on your location and product availability. In general, domestic orders are delivered within 1 to 5 working days, and international deliveries take between 7 and 30 days.
Yes, a tracking number will be sent to you once your order has been shipped. You can track your order online.
If your order arrives damaged, please contact us immediately with photos of the product and packaging. We'll find a quick solution: replacement or refund.
Yes, all our products are handmade by Moroccan artisans. Each piece is unique and reflects an immensely rich and lush ancestral know-how.
Yes, some artisans can customize their creations to suit your needs (dimensions, colors, patterns, etc.). Contact us to find out more about the options available.
We encourage our artisans to use local, sustainable and eco-friendly materials such as olive wood, clay or natural wool, to sweeten the ecological impact.
We accept credit cards, bank transfers and certain local payment methods. All transactions are secure.
Unfortunately, we don't accept payment on delivery...
Prices include local taxes. However, customs or import fees may apply for international orders, depending on the laws of your country.
Yes, you can return a product within 14 days of receipt, provided it is in its original condition. You are responsible for return shipping costs, unless the product is defective.
Contact our customer service department with the details of your order. Once the return has been validated, the refund will be made to your original method of payment.
You can contact us by email at contact@neolli.net, sales@neolli.net, or info@neolli.net, or via these phone numbers:
+1 917 587 5456/+212 660 533 495. Our team is available 24/7...
Yes, we reward our regular customers with loyalty points, special discounts and exclusive offers.
We offer a wide range of handcrafted products, such as :
Berber carpets,
Decorative items (pottery, lamps, mirrors),
Traditional jewelry,
Leather goods (babouches, bags, belts, jackets, etc.),
Natural cosmetics (soaps, essential oils),
Each product is certified by the craftsman who made it. We work directly with artisans to guarantee authentic creations that respect Moroccan traditions.
